Colleague Concierge FAQ

Here’s everything you need to know about our program. 


What is the colleague concierge program?

It's a complimentary service for Virtua colleagues and their families. By giving us a call, your colleague concierge can easily book an appointment for you within the Virtua Health system.

What kind of appointments can I book through colleague concierge?

Our colleague concierge can help with routine check-ups, lab tests, screenings, specialist appointments, and so much more.

What's the benefit of using the colleague concierge program?

With this program, you can easily book appointments at a time that works for you. Whether you're on your lunch break, at the coffee shop, or on the commute home — we do all the heavy lifting!

How long does it take to book appointments through the colleague concierge?

Booking an appointment is fast and easy. On average, your concierge can find you an appointment within 5-10 minutes.

What times can I call the colleague concierge?

Your colleague concierge is available Monday through Friday from 9 a.m. to 5 p.m. 

“My experience with the colleague concierge has been nothing short of outstanding. No wait time, quick appointments, and excellent customer service! What an amazing team and colleague benefit!!!"
Traci Mulvenna
“Virtua’s colleague concierge was great in helping me schedule a radiology appointment for my toddler. The navigator was super kind, knowledgeable, and very accommodating to my needs during a stressful time!"
Liliana LoPresti
“I have connected with the colleague concierge team on many occasions. And each and every time, I have received superior service. The team is quick to respond and is always helpful when and if changes are needed. I am so grateful we have this service available to us!”
Christina Andreoli

Meet your colleague concierge!

Our goal is to make health care work on your terms. And it all starts with Dawn Gray, your colleague concierge. We sat down with Dawn to talk all about this program and how you could benefit from it. Enjoy!

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Virtua Colleague Concierge

Committed to care. Committed to you.


With everything going on in your life, finding time to book and keep up with health care appointments can be challenging. That's where Virtua's colleague concierge program comes in.

Exclusive for Virtua colleagues and their families, our colleague concierge can book you an appointment within minutes. Whether you need to see a specialist, set up a lab test, or simply schedule a check-up — our colleague concierge is here to get you there.