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Community Health Needs Assessment (CHNA)


What is a CHNA?

The goal of a CHNA is to identify health concerns and trends in a specific community. This is accomplished through extensive research among consumers, community leaders and public health experts.

While Virtua is closely connected to the communities it serves, the CHNA process provided insights about the most critical concerns. The comprehensive assessment examined a wide variety of factors that affect community health, as well as the services available to address health needs.

Ultimately, the results of the CHNA enable health care providers to refine programs and focus resources where they are most needed. Virtua’s mission to help the community be well, get well and stay well directly supports the findings of the CHNA.

How was the CHNA accomplished?

In 2012, Virtua joined a group of hospitals, health systems and health departments in Burlington, Camden and Gloucester Counties, forming the Tri-County Health Assessment Collaborative. The Collaborative included Cooper University Health Care, Inspira Medical Center – Woodbury, Kennedy Health System, Lourdes Health System, Virtua, and the health departments of Burlington, Camden and Gloucester Counties. The CHNA was conducted from September 2012 to June 2013.

The CHNA Final Summary Report compiled the overall findings for Virtua as a health system, and also provided detailed reports for each Virtua hospital. Virtua will use the assessment findings to:

  • Prioritize public health issues
  • Develop a community health implementation plan that effectively responds to community needs
  • Meet Affordable Care Act requirements

Community overview

Virtua’s primary service area is Camden, Burlington, and Gloucester Counties in South Jersey. Camden County has a population of approximately 514,000. The City of Camden sits on the edge of Camden County just across the Delaware River from Philadelphia. The city has significantly higher poverty rates, unemployment rates, and crime rates compared to surrounding areas. Burlington County has a total population of approximately 449,000, and Gloucester County encompasses a total population of approximately 288,000.


Virtua overview

Virtua is a comprehensive healthcare system headquartered in Marlton, NJ. Virtua consists of four hospitals:

  • Virtua Berlin
  • Virtua Marlton
  • Virtua Memorial
  • Virtua Voorhees
Virtua also provides services through an ambulatory care center in Camden, as well as a wide range of other services, including rehabilitation and long-term care centers, home care, physical therapy and Mobile Intensive Care Units throughout Burlington, Camden, Gloucester counties. In addition, Virtua operates health and wellness centers in Voorhees, Washington Township, and Moorestown. Virtua's programs have earned numerous national quality accreditations, placing Virtua among an elite class of leading hospitals across the U.S. As the largest healthcare system in the region, Virtua’s mission is to help people be well, get well and stay well. A non-profit organization, Virtua is one of the area's largest employers. Virtua employs more than 8,000 clinical and administrative personnel, and more than 1,800 physicians serve on the medical staff.