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Mission, Vision & Values

Virtua helps you be well, get well and stay well 

Virtua provides a comprehensive continuum of health care to the residents of southern New Jersey. As the largest healthcare system in the region, Virtua’s mission is to help people be well, get well and stay well.

This is accomplished through the delivery of care at three Health & Wellness Centers, four hospitals, eight ambulatory surgery centers, two home care agencies, primary and specialty physician practices representing over 200 physicians, urgent care centers, fitness centers, paramedic units and a wide range of outpatient services.

Virtua employs over 8,000 people and delivers more than 8,000 babies a year.

Virtua has been honored as the #1 Best Place to Work in the Delaware Valley for seven consecutive years and is a multiple recipient of the Consumer Choice Award from the National Research Corporation.


Mission

Virtua helps you be well, get well and stay well.


Vision

Virtua will be the premier choice in health and wellness.


Values

  • Integrity
  • Respect
  • Caring
  • Commitment
  • Teamwork
  • Excellence

Integrity: We will be accountable for and take pride in our actions, while maintaining a customer focus. Our values in action:

  • We are ethical and trustworthy
  • We maintain the confidentiality of all our customers
  • We are true to ourselves and others
  • We are respectful of others' needs and concerns
  • We maintain a positive attitude towards each other

Respect: We will treat our customers with high regard while honoring and valuing their requests and decisions. Our values in action:

  • We really listen to our customers
  • We show courtesy and respect our customers' privacy
  • We accept customers as they are
  • We value one another

Caring: We will have understanding, empathy, compassion, and the ability to meet the needs of our customers. Our values in action:

  • We have a sincere positive attitude
  • We put others' needs ahead of our own
  • We show genuine sensitivity and concern for our customers

Commitment: We will be dedicated to acting in accordance with the mission, vision, and values of Virtua. Our values in action:

  • We exceed the expectations of our customers
  • We follow through to ensure positive outcomes
  • We promote Virtua within the community
  • We go the extra mile
  • We fulfill our responsibilities

Teamwork: We will work with our customers in a reliable and dedicated fashion toward a common purpose/goal. Our values in action:

  • We foster a supportive environment
  • We respect each others' differences

Excellence: We will be dedicated to providing the best quality care and services to our customers. Our values in action:

  • We strive towards continually improving ourselves and the organization
  • We set and achieve high performance standards

Read about our STAR initiative.