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Health Insurance

Health Insurance Marketplace 

Over the last few years, the health insurance industry has changed tremendously. Today, we have access to many more insurance options, available from a variety of sources. With so many options at our fingertips, it’s our responsibility to weigh the options and choose the right plan for our families.

Call Virtua’s FREE Health Insurance Counseling Service at (855) 999-7759 today to speak to our specially trained healthcare consultants. They will help you choose a health insurance plan that includes your preferred doctors, hospitals, labs and other healthcare providers so you can continue to receive quality care in the convenience of your community.

Health Insurance Counseling Service Hours
  • Monday through Thursday from 8:30 am to 8 pm
  • Friday from 8:30 am to 5 pm
  • Saturday from 9 am to 12 pm
You can also schedule a private face-to-face counseling session in Berlin, Camden, Marlton, Moorestown, Mount Holly, Voorhees or Washington Township.

Call (855) 999-7759 today.

Frequently Asked Questions

What is healthcare reform and the Affordable Care Act (Obamacare)?

The phrase "healthcare reform" refers to the Patient Protection and Affordable Care Act that was signed into federal law in March 2010. The goal is to help more people access health insurance coverage and medical care.

Am I required to have health insurance?

Most people are required to have health insurance or face tax penalties. There are exceptions to this requirement for those with certain religious beliefs, Native American tribal members and those with incomes below a certain level.

What is the health insurance exchange?

The health insurance exchange is a federally-run program where you can purchase your own health insurance. The exchange, or marketplace, can be accessed at healthcare.gov or cuidadodesalud.gov

Where else can I buy health insurance?

In addition to the health insurance exchange, you can also obtain insurance through your employer. You can also opt in to buy insurance directly from a commercial insurance company or through an insurance broker.

What do I need to do now?

If you currently get healthcare coverage through your employer or if you are self-employed and purchase your health insurance directly from the insurance company and you are happy with your coverage, there’s nothing for you to do. If you are unhappy with your current coverage, there are many plans available to you. You can change plans during open enrollment.

If you have Medicare, your coverage will likely remain the same. If you need more information, visit medicare.gov or call 800-MEDICARE (800-633-4227).

If you work for a company with 50+ employees and does not currently offer healthcare coverage, this may change in the next year. Contact your human resources department for more information.

If you currently live in New Jersey, do not have insurance and need to purchase insurance through the federal health insurance exchange, open enrollment begins November 15, 2014.

Whether you plan to purchase health insurance through the federal exchange or directly from an insurance company, call Virtua’s FREE Health Insurance Counseling Service at (855) 999-7759 to ensure you choose the right plan for your family.

I like going to Virtua, do I need to switch insurance plans?

Many changes are happening throughout the insurance industry. If you currently use Virtua’s services (doctors, labs, hospitals, imaging/radiology), you should check with your insurance company to be sure that Virtua is still included in your plan.

If I have a medical emergency, can I still come to Virtua?

Yes, emergency care is covered through all insurance plans.

If you have additional questions that are not outlined here in this FAQ, call Virtua’s FREE Health Insurance Counseling Service at (855) 999-7759. Our healthcare consultants are specially trained to answer your questions and help you get started.

I get health insurance through my employer or
buy insurance directly from the insurance company

The following plans provide coverage for care provided at Virtua hospitals and its physicians. For more information about these plans, call Virtua’s FREE Health Insurance Counseling Service at(855) 999-7759 for more information.

Aetna
Aetna Choice POS II
Aetna Choice ™ POS
Aetna Elect Choice (EC)
Aetna Health Network Only (HNOnly)
Aetna Health Network Option (HNOption)
Aetna HMO
Aetna Indemnity
Aetna Managed Choice (MC)
Aetna Medicare Advantage
Aetna Open Access Elect Choice (OA EPO)
Aetna Open Access HMO
Aetna Open Access Managed Choice (OA MC)
Aetna Open Access® Elect Choice®
Aetna Open Choice PPO
Aetna QPOS
Aetna Select
Aetna Select Open Access
HRA - HMO-Based - Aetna HealthFund® Health Reimbursement Account
HRA - PPO-Based - Aetna HealthFund® Health Reimbursement Arrangement
HSA - AetnaHealth Fund® Health Savings Account
Traditional Choice (TC)

AmeriHealth
Amerihealth 65 HMO
Regional Preferred (EPO), (PPO)
Regional Preferred (HMO), (HMO+), (POS), (POS+)

Horizon Blue Cross/Blue Shield

Horizon PPO Network
MyWay HRA PPO
MyWay HRA PPO
PPO

Horizon Managed Care Network
Direct Access
Direct Access/ NJ Protect
EPO/EPO PLUS
HMO
Medicare Advantage PPO
Medicare Blue TotalCare (HMO SNP)
Medicare Plans
MyWay HRA Direct Access
MyWay HSA Direct Access
NJ DIRECT
Patient-Centered Adv EPO
POS

CIGNA
Open Access Plus, OA plus, Choice Fund OA Plus
Open Access Plus, OA plus, Choice Fund OA Plus WITH CareLink
PPO, Choice Fund PPO
HMO/Network - Cigna HealthCare of Southern New Jersey, Inc. HMO/Network

United Healthcare/Oxford Health
Oxford PPO Flex
Oxford EPO
Oxford PPO HSA
Oxford Gated EPO
Oxford Garden State
Oxford EPO HSA
United Healthcare Choice
UnitedHealthcare Choice Plus
Health Reimbursement Account (HRA)
Health Savings Account (HSA)
UnitedHealthcare Core Plans
UnitedHealthcare Options PPO
UnitedHealthcare Options Non-Differential PPO

Managed Medicaid Plans
The following plans provide coverage for care provided at Virtua hospitals and physicians.

Aetna Better Health
Amerigroup
Horizon NJ Health

Other HMO & PPO Plans
The following plans provide coverage for care provided at Virtua hospitals and its physicians. If you have any questions about whether your plan is accepted, please call Virtua’s FREE Health Insurance Counseling Service at (855) 999-7759.

CIGNA Behavioral Health *
CHN Solution (formerly Consumer Health Network)
Coventry Health
Devon Health Services
Family Health Choice Alliance *
First Health Network
First MCO
Galaxy Health Network
Health Integrated (formerly CMS Healthcare)
Healthnet Federal/Tricare
Independence Blue Cross
Intergroup Services
Keystone Health Plan
Magellan Behavioral *
Magnacare PPO
Managed Health Network *
Multiplan PPO
Private Health Care Systems
Qualcare, Inc.
Three Rivers Network
Uniformed Services Family Health Plan
United Behavioral Health *
USA Managed Care Organization
Wellchoice

* Virtua Memorial Hospital Burlington County only

Information updated November 3, 2014.

I buy health insurance through the exchange (healthcare.gov)

If you choose to purchase your health insurance through the Healthcare Marketplace (healthcare.gov) and want the option of receiving coverage for care provided by Virtua Hospitals and its physicians, there are several plans that will work for you.

Virtua is in network for the following 2015 marketplace plans:

AmeriHealth of New Jersey
AmeriHealth IHC Regional Preferred Simple Saver
AmeriHealth IHC Bronze EPO HSA Regional Preferred
AmeriHealth IHC Bronze EPO HSA National Access
AmeriHealth IHC Gold EPO Regional Preferred
AmeriHealth IHC Gold EPO National Access
AmeriHealth IHC Platinum POS+ National Access
AmeriHealth IHC Silver POS+ National Access

Health Republic
Health Republic Vital
Health Republic Full Access Pure Bronze
Health Republic Full Access Solid Bronze
Health Republic Full Access Prime Bronze
Health Republic Active Access Spotlight Bronze
Health Republic Full Access Pure Gold
Health Republic Full Access Core Gold
Health Republic Full Access Solid Gold
Health Republic Active Access Spotlight Gold
Health Republic Full Access Pure Platinum
Health Republic Full Access Core Platinum
Health Republic Active Access Spotlight Platinum
Health Republic Full Access Pure Silver
Health Republic Full Access Core Silver
Health Republic Full Access Solid Silver
Health Republic Full Access Prime Silver
Health Republic Active Access Spotlight Silver

Horizon Blue Cross/Blue Shield
Horizon Advantage EPO Essentials
Advantage EPO Bronze
Advance EPO Bronze – Tier 2*
Advantage EPO Gold
Advance EPO Gold – Tier 2*
Advantage EPO Silver
Advance EPO Silver – Tier 2*
Patient Centered Advantage EPO Silver

Oscar
Oscar Bronze Tiered – Tier 2*
Oscar Gold Tiered – Tier 2*
Oscar Silver Tiered – Tier 2*
Oscar Silver Share Tiered – Tier 2*

United Health Plan
Oxford Bronze Compass HSA
Oxford Gold Compass
Oxford Platinum Compass
Oxford Silver Compass
Oxford Silver Compass HSA

Please Note:
*Tier 2 plans may require more out-of-pocket expense.

If the plan you’re considering on the Healthcare Marketplace is not listed above, Virtua and its physicians are not included in the plan. If you have any questions, please call Virtua’s FREE Health Insurance Counseling Service at (855) 999-7759.
___________________________________

Emergency Care:
No matter which plan you choose, emergency care at Virtua is covered by all carriers.

Information updated November 19, 2014.

I have Medicare

If you have Medicare, your coverage will likely remain the same. If you have questions, you can visit Medicare.gov or call 800-MEDICARE (800-633-4227).

I have Medicaid

If you have Medicaid, your coverage will likely remain the same. If you have questions about Medicaid or your secondary insurance, please call Virtua’s FREE Health Insurance Counseling Service at (855) 999-7759 for assistance.

I do not currently have health insurance

As of January 1, 2014, the law requires you to have health insurance. If you need to purchase health insurance through the federal exchange, it’s important to understand that:

  • You can purchase insurance through healthcare.gov or cuidadodesalud.gov.

  • You can no longer be denied coverage based on pre-existing conditions.

  • You may qualify for an exemption from obtaining healthcare insurance.

  • You may be exempt from carrying insurance.

  • Choosing the right plan can be confusing. Call Virtua’s FREE Health Insurance Counseling Service at (855) 999-7759 for assistance.

  • Not all insurance plans on the exchange include your preferred doctors, hospitals or other healthcare facilities.

  • Medicaid has been expanded for New Jersey residents. To find out if you are now eligible, call Virtua’s FREE Health Insurance Counseling Service at (855) 999-7759.
If you choose to purchase your health insurance through the Healthcare Marketplace (healthcare.gov) and want the option of receiving coverage for care provided by Virtua Hospitals and its physicians, there are several plans that will work for you.

Virtua is in network for the following marketplace plans:

AmeriHealth of New Jersey
AmeriHealth NJ Premium National Access Bronze HSA EPO
AmeriHealth NJ Premium Regional Preferred Bronze HSA EPO
AmeriHealth NJ Premium National Access Gold POS+
AmeriHealth NJ Standard Regional Preferred Gold EPO
AmeriHealth NJ Premium National Access Silver POS+
AmeriHealth NJ Premium Regional Preferred Silver EPO
AmeriHealth NJ Select National Access Platinum POS+
AmeriHealth NJ Simple Saver Regional Preferred

Health Republic
Catastrophic Plan EPO
Prime Bronze EPO
Solid Bronze EPO
CoreGold EPO
SolidGold EPO
CoreSilver EPO
PrimeSilver EPO
SolidSilver EPO
CorePlatinum EPO

Horizon Blue Cross/Blue Shield
Horizon Advantage EPO Essentials
Horizon Advantage EPO Bronze
Horizon Advantage EPO Silver
Horizon Advanced EPO Gold (Tier II)
Horizon Advanced EPO Silver (Tier II

United Healthcare United Compass Plans

Please Note:
If the plan you’re considering on the Healthcare Marketplace is not listed above, Virtua and its physicians are not included in the plan. If you have any questions, please call Virtua’s FREE Health Insurance Counseling Service at (855) 999-7759.
___________________________________

Emergency Care:
No matter which plan you choose, emergency care at Virtua is covered by all carriers.

Information updated November 3, 2014.

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