Your guide on the inside: Virtua's Personal Health Navigators

Depending on others for transportation, managing a difficult work schedule or juggling family obligations should not prevent you from meeting your health and wellness needs. Neither should the complexity of coordinating doctor appointments with imaging or lab tests or indentifying the services you need.

With just one call to a Virtua Personal Health Navigator, you'll be guided to the exact care you need, when you need it. Serving as your guide on the inside, personal health navigators help to coordinate your life with your health care, and your health care with your life. These certified professionals address a wide range of healthcare needs and serve as the link between the patient and the healthcare system.

Simply call 1-888-VIRTUA-3 to connect with your personal health navigator who can help you:

  • Schedule timely appointments with doctors or specialists who take your insurance
  • Coordinate lab or radiology tests with doctor appointments
  • Identify and explain available healthcare services
  • Register you or your family members for health education classes or support groups
  • Create and send you an appointment itinerary
  • Remind you of your appointments

Stop looking at health care from the outside and connect with your guide on the inside. Call 1-888-VIRTUA-3 today.

Creating a new model of healthcare delivery

Personal health navigation lies at the heart of Virtua's overall mission — to provide outstanding patient experiences. Virtua's navigators aim to ensure your interactions with Virtua's system of care are as smooth as possible. They will discuss the steps that need to occur and the options you should consider.

Your information will be personalized and handled confidentially. Any concern you express to a Virtua navigator can be shared – if you wish – with a provider so your appointment will feel as if you had made it yourself.

If your work or personal schedule limits your availability for appointments, Virtua's navigators will coordinate all scheduling based on your specific needs. They will record your requirements in your confidential profile.