Finding the right doctor... with just one call
Rosemary Spinelli figured she'd give the Virtua Call Center a try when her primary doctor told her to see a dermatologist. As a member of Virtua VIP, a membership group for seniors, she had used the call center to register for VIP trips and events.
Call center agent Marie Harmon was ready to help. Spinelli says: "She was courteous, helpful and extremely knowledgeable. And, I was able to choose a Virtua specialist from several right near my home."
But for Spinelli, the real benefit is knowing she'll see a Virtua physician. "I'd never just pick a doctor's name from the phone book," she says, "I need to be sure my doctor is someone I can trust."
Whether it's registering for events and classes, or locating a dependable physician, it can all be managed with a toll-free call to 1-888-Virtua-3 (1-888-847-8823) Monday through Friday from 8 am to 5 pm.