Frequently Asked Questions For Uninsured Patients
Virtua is dedicated to providing the highest quality healthcare for our community, regardless of ability to pay. We recognize that the cost of healthcare can be an excessive financial burden for our uninsured patients. For our uninsured patients who were ineligible for State or Federal assistance (e.g., Healthcare for the Uninsured, Charity Care, Medicaid), there is an opportunity for financial relief under the Virtua Charity Assistance Program. Learn about the New Jersey Catastrophic Illness in Children Relief Fund.
Do I qualify for the Virtua Charity Assistance Program?
If you meet the following criteria, you can be eligible for a significant reduction to your hospital bill:
- You have no insurance coverage.
- You are not eligible for Medicaid.
- You are not eligible for a 100% adjustment under the State of New Jersey Charity Care program.
- You are not eligible for reimbursement from any third party (e.g., lawsuit, employer, school, church).
- The gross annual income for your household is less than $185,801.
If your answer is "YES" to all of the above, you qualify.
If I qualify, how do I apply for the Virtua Charity Assistance Program?
Complete the Application Form (PDF: 134kb / 2 pg), attach a copy of your latest paycheck stub or income source and send to:
Virtua, Patient Accounting
5 Eves Drive, Suite 200
Marlton, NJ 08053
ATTN: Virtua Charity Assistance Program
Will this program cover all my medical bills?
This program is sponsored entirely by Virtua. This program applies to hospital services only. You may receive separate bills from other providers (e.g., physicians) for which this program does not apply.
What if I have questions?
Virtua has contracted with Sutherland Global Services to administer this program. Sutherland can be contacted online or toll-free at 1-800-418-5685.