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News Room: Press Releases

Virtua CEO Richard P. Miller appointed to Joint Commission Council

Virtua CEO Richard P. Miller

Virtua CEO Richard P. Miller has been appointed to the Leadership Advisory Council of the Joint Commission Center for Transforming Healthcare (CTH). The council has been charged with developing recommendations to improve healthcare quality and patient safety.

Miller is joined by twelve other national healthcare leaders, including Rich Umbdenstock, president and CEO of the American Hospital Association; Ronald R. Peterson of The Johns Hopkins Hospital and Health System; and Donny C. Lambeth, of Wake Forest University Baptist Medical Center. The Council is chaired by Joint Commission President Mark Chassin, M.D.

“It is a tremendous honor to be appointed to the Leadership Advisory Council to continue Virtua’s involvement with the Joint Commission,” said Miller. “Virtua has a long-standing collaboration with the Commission, including our participation as one of only eight hospitals in the country invited to participate in the CTH inaugural pilot program on hand hygiene. The Joint Commission recognizes Virtua’s commitment to quality and patient safety, key indicators for the future of healthcare.”

The Center for Transforming Healthcare was established in 2009 and aims to solve healthcare’s most critical safety and quality problems. The Center’s participants use a systematic approach to analyze specific breakdowns in care and discover their underlying causes. This leads to the development of targeted solutions to solve these complex problems. Center projects include hand hygiene, wrong-site surgery, hand-off communications and the reduction of surgical site infections (SSI) following colorectal surgery. Future projects are expected to focus on preventable hospitalizations, medication errors, and other aspects of infection control.

“The response from accredited health care organizations to the Center has been extremely positive, a fact due in large part to the ongoing commitment of participating hospitals and health systems and sponsors to address the toughest and most persistent problems facing health care across the country,” said Dr. Chassin. “The perspectives of the Leadership Advisory Council members will help us to bring everyone interested in safe, reliable health care together to create lasting solutions.”

The first set of targeted solutions, created by eight hospitals and health care systems – including Virtua - working in collaboration with the Center, focuses on improving hand hygiene. The second set of solutions focuses on improving hand-off communications. The targeted solutions for hand-off communications will be pilot tested to prove their effectiveness in demographically diverse hospitals.

As one of New Jersey’s largest health systems, Virtua helps people be well, get well and stay well through a comprehensive range of health care services. Services are delivered through three health and wellness centers, three fitness centers, three acute care hospitals, primary and specialty physician practices with more than 240 physicians, urgent care centers, nine ambulatory surgery centers, home health services, two long-term care and rehabilitation centers, 12 paramedic units and a wide range of outpatient services. A leader in maternal and child health services, Virtua delivers more than 8,000 babies a year. Virtua also provides employment and wellness services to 1,700 businesses and corporations. An innovator in clinical and information technology such as electronic medical records, Virtua is recognized for its ground-breaking partnerships with GE Healthcare, Children's Hospital of Philadelphia (CHOP) and the Fox Chase Cancer Center. Virtua employs more than 8,700 people and has been honored as the #1 Best Place to Work in the Delaware Valley every year since 2007. It is the recipient of the Consumer Choice Award from the National Research Corporation. For more information, visit or