Virtua Health, Inc., Short Code Terms and Conditions
When you sign up for text messages from Virtua Health (Virtua), you are signing up to receive text messages related to your relationship with Virtua and Virtua’s partners and affiliates, including Virtua Medical Group, P.A. These messages may include text messages related to your relationship with Virtua Health, including updates related to your visits, Virtua Health MyChart account, one-time passcodes, billing notifications, appointment reminders, and appointment management regarding topics including, but not limited to, weather closures and departing physicians.
Short Code A:
- MyChart Updates
- One-Time Passcode
- Billing Notifications
Short Code B:
- Appointment Reminders
- Appointment Management (weather closure, clinician leaving a practice, etc.)
You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using Virtua Health MyChart or text HELP to the short code for instructions.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at Virtua’s Customer care phone 888-847-8823.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.
Our Privacy Statement can be found here. You can also contact us at 888-847-8823.