Coronavirus (COVID-19)

Coronavirus 2019 (COVID-19)

Updates:

This page provides the Virtua Health community with information about the COVID-19 outbreak. 

If you believe you have been exposed to COVID-19 and are experiencing symptoms, such as cough, shortness of breath, and difficulty breathing, call your primary care provider or Virtua’s COVID-19 hotline, seven days a week, from 7 a.m. to midnight at 888-847-8823.

Learn about Virtua eVisits, offering secure, convenient, online care from a Virtua health care provider, weekdays from 9 a.m. to 9 p.m. and weekends and holidays from 9 a.m. to 5 p.m.

Visitor Guidelines |Spanish Version Updated: 3.19.20

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Coronavirus Questions?


Chat now with a Virtua Health Personal Navigator for assistance. Chat is available:

  • Monday to Friday: 8 a.m. to 8 p.m. 
  • Saturday and Sunday: 8 a.m. to 5 p.m.

Who needs to be tested for COVID-19?


One of the primary concerns regarding COVID-19 is the availability of testing and the turnaround time of test results. In this short video, Dr. Jennifer Khelil of Virtua Health explains the present situation and what you can do to protect yourself and others.

This is how staying at home and social distancing will flatten the curve.


Without a vaccine or proven viral therapeutics, Dr. Tarun Kapoor explains why social distancing is the most effective way for us to slow the spread of COVID-19 and ensure we can provide appropriate care to all who need it.

Don’t ignore your heart


While we are all practicing social distancing, Virtua Health cardiologist Dr. Robert Barrucco, reminds you to not to ignore other health issues such as heart attack symptoms.

Visitor Information & Patient Deliveries

New Visitor Guidelines - Effective 3.19.20

For the health and safety of our patients and their families as well as our staff and the communities we serve, Virtua Health has implemented a no visitation/no-access policy for all inpatient and outpatient locations, including the Emergency Department, with limited exceptions for the following:

  • Labor and Delivery
    o One visitor may accompany laboring woman
    o Must be same visitor throughout hospital stay
  • High Risk Obstetrics
    o One designated visitor
    o Must be same visitor throughout hospital stay

  • Mother/Baby Unit
    o One designated visitor — the same individual from Labor and Delivery
  • Neonatal Intensive Care Unit/ Special Care Nursery
    o Two visitors
    o Must always be same two individuals

  • Pediatric Unit
    o Two visitors
    o Must always be same two individuals

  • Those serving as caregivers for patients undergoing same-day surgeries and procedures
    o One visitor
  • Terminally-ill patients

The limited exception visitors must wash or sanitize hands prior to entering patient care areas. Anyone coughing or showing other signs of illness will be asked to kindly leave and visit remotely.


Flower and Delivery Policy - Effective 3.18.20

In order to reduce the risk of exposure, and in an effort to minimize the amount of people entering our facilities, Virtua facilities are no longer accepting deliveries of flowers, gift baskets, or the like. We ask that you please send these thoughtful deliveries directly to the homes of your loved ones during this unprecedented time. We appreciate your understanding.

Urgent Care & Elective Procedure Updates

Urgent Care Updates - 3.23.20

  • At this time, Virtua Health Urgent Care Centers cannot offer Coronavirus (COVID-19) testing.
  • If you believe you have had exposure to the virus through contact or travel, or you are experiencing symptoms, call 888-847-8823.
  • Effective March 23, 2020: Virtua Urgent Care - Cherry Hill and Virtua Urgent Care - Westmont are temporarily closed. They are open for Occupational Health visits only at this time.

Elective Procedure Updates - 3.16.20

As our first priority is to protect our patients, our staff, and the community, Virtua has made the decision to postpone elective procedures beginning Monday, March 16. Your provider will reach out to you to reschedule your procedure. We will regularly reassess this decision and will keep you updated. We will continue to perform all emergency and urgent procedures and surgeries.

Temporary Program Closings & Changes

For the health and safety of our staff and of the communities we serve, Virtua Health has made the decision to temporarily suspend classes and events, and close our fitness centers. Please see the links below for more information. 

Important Changes Regarding the Virtua Mobile Farmers Market 

We have also made changes to our Mobile Farmers Market. We are working hard  to provide our communities with access to healthy and affordable fruits and vegetables in the safest possible way.


We continue to do our best to provide our customers with a wide variety of fruits and vegetables, though we are subject to what is available to us.


To help minimize the potential spread of the novel coronavirus, we have added the following safety measures:

  • The Virtua Mobile Farmers Market will be reduced to 1.5 hours.
  • Fruits and vegetables will be prepackaged into small bags for purchase. Fruits and vegetables will not be in an open air format.
  • Bags of produce will be limited to 2 per customer. If buying for another customer, 1 additional bag may be purchased.
  • Please visit the Mobile Farmers Market page for more information.

Get the latest from NJ DOH & CDC

Get up-to-the-minute COVID-19 information from the New Jersey Department of Health here.

 

Up-to-the-minute COVID-19 information from the CDC is available using the links below.


Important Information About Coronavirus (COVID-19)

What You Should Know

What You Should Know

 

Currently, there’s no vaccine to prevent coronavirus disease 2019 (COVID-19). The Centers for Disease Control (CDC) recommends these everyday preventative actions to help prevent the spread of respiratory diseases like COVID-19 or the flu:

 

• Avoid close contact with people who are sick.

 

• Avoid touching your eyes, nose, and mouth.

 

• Stay home when you’re sick.

 

• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

 


Follow CDC’s recommendations for using a facemask

 
• CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.

 

• Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

 


Follow CDC's recommendations for handwashing

 
• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

 

• If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60 percent alcohol. Always wash hands with soap and water if hands are visibly dirty.

 

What We're Doing

What We’re Doing at Virtua Health

 

Virtua Health convened a multidisciplinary taskforce and developed a comprehensive response plan around COVID-19. Our clinical teams have implemented screening procedures and are actively examining this continuously changing situation. Additionally, we are closely collaborating with the CDC as well as the New Jersey Department of Health to help ensure the well-being of our colleagues, clinicians, patients, and visitors.

 

The health of our patients, physicians, clinicians, colleagues, and visitors is our top priority. As such, we encourage you to visit the page often and check the links above to stay up to date on our policies for visitors, our urgent care centers, elective procedures, and our programs.

FAQs

I think I have coronavirus or COVID-19, what do I do?

If you develop emergency warning signs for COVID-19 get medical attention immediately, call 911. Emergency warning signs include*:
• Trouble breathing
• Persistent pain or pressure in the chest
• New confusion or inability to arouse
• Bluish lips or face

If you think you have been exposed to COVID-19 and you are experiencing symptoms, such as cough, shortness of breath, and difficulty breathing, call your primary care provider or Virtua’s COVID-19 hotline, seven days a week, from 7 a.m. to midnight at 888-847-8823 for guidance on next steps.

To learn about Virtua eVisits, offering secure, convenient, online care from a Virtua health care provider, weekdays from 9 a.m. to 9 p.m. and weekends and holidays from 9 a.m. to 5 p.m., visit https://www.virtua.org/patient-tools/evisits.

We also invite you to chat now with a Virtua Personal Navigator for assistance with COVID-19 related questions. Navigators are available from 8 a.m. to 8 p.m. Monday to Friday and 8 a.m. to 5 p.m. on Saturday and Sunday.

If you have mild symptoms, it is generally recommended you manage COVID-19 from the comfort of your own home through self-isolation. 

Self-Care at Home for Mild Symptoms 

• Stay home unless you need to leave for medical care.
• Separate yourself from other people and animals in your home. Stay in a specific room and use a separate bathroom, if possible.
• Use a mask, cover your coughs, and wash your hands frequently.
• View these helpful self-isolation guidelines.
 

How can I protect myself?

• Clean your hands frequently.
• Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose, coughing or sneezing.
• If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
 

Additional ways to protect yourself:

• Avoid close contact with people who are sick.
• Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.
 

How can I protect others?

These are ways that you can protect others from contracting COVID-19:
• Stay home if you’re sick.
• Cover coughs and sneezes.
• Clean and disinfect frequently touched surfaces daily. 
 

Who is at risk?

According to the CDC, the following groups of people are at higher risk of exposure to the COVID-19 virus: 
• People in places where ongoing community spread of the virus that causes COVID-19 has been reported, with increase in risk dependent on the location.
• Health care workers caring for patients with COVID-19
• Close contacts of persons with COVID-19 
• Travelers returning from affected international locations where community spread is occurring, with increase in risk dependent on the location.
 
The CDC has developed guidance to help in the risk assessment and management of people with potential exposures to COVID-19.
 
Older people and those with pre-existing conditions — such as cardiovascular disease, diabetes, chronic respiratory disease, hypertension and cancer — are at higher risk of a severe and potentially fatal case of the virus. If you are at higher risk for serious illness from COVID-19 because of your age or because you have a serious long-term health problem, it is especially important for you to take actions to reduce your risk of getting sick with the disease. 
 

Emotional Wellness Support 

The CDC offers many helpful resources on managing anxiety and stress. Everyone reacts differently to stressful situations and how you respond to the outbreak can depend on your background, the things that make you different from other people, and the community you live in.
 

For People Who Have Been Released from Quarantine

Being separated from others if a health care provider thinks you may have been exposed to COVID-19 can be stressful, even if you do not get sick. Everyone feels differently after coming out of quarantine. Some feelings include:
• Mixed emotions, including relief after quarantine
• Fear and worry about your own health and the health of your loved ones
• Stress from the experience of monitoring yourself or being monitored by others for signs and symptoms of COVID-19

Articles and Advice

12 Healthy Quarantine Cooking Tips Using Pantry Staples - Virtua Health, NJ

12 Healthy Quarantine Cooking Tips Using Pantry Staples

Everyone staying at home means everyone's cooking more. Here are 12 tips for using the items in your pantry or 'frig to help you cook healthy and creative meals.

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4 Reasons Why Heart Patients Should Follow COVID-19 Safety Guidelines - Virtua Health, NJ

4 Reasons Why Heart Patients Should Follow COVID-19 Safety Guidelines

If you have heart disease, you should be extra vigilant in following COVID-19 prevention guidelines.

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5 Stretches to Relieve Back Pain While Working at Home - Virtua Health, NJ

5 Stretches to Relieve Back Pain While Working at Home

Millions of people now are working at home—some in less-than-ergonomic workspaces. To alleviate back pain and stiffness, take a break and try these back and leg stretches.

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Take a Short Break from Working at Home to Stretch Your Wrists - Virtua Health, NJ

Take a Short Break from Working at Home to Stretch Your Wrists

Using a computer all day can cause repetitive strain on the muscles, tendons and joints in your hands. These wrist stretches can help alleviate the pressure in minutes.

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A Mental Health Expert’s Ideas for Managing Anxiety about COVID-19 - Virtua Health

A Mental Health Expert's Advice for Managing Anxiety about COVID-19

The coronavirus pandemic has led many people to feel increased anxiety. These expert suggestions can be helpful for managing anxiety now – and at other times of high stress.

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A Child-Life Specialist’s Tips for Creating Normalcy for Your Kids During COVID-19 - Virtua Health

A Child-Life Specialist's Tips for Creating Normalcy for Your Kids During COVID-19

COVID-19 has disrupted millions of children’s lives. And, being quarantined can cause feelings of frustration. Here's expert advice for managing at this time.

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How to Avoid Stress Eating When Your Stress is High - Virtua Health, NJ

How to Avoid Stress Eating When Your Stress is High

The stress of the coronavirus pandemic can cause us to react in unhealthy ways, including stress eating. This advice can help you gain control.

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bodyweight exercises

15 Work-Out-Anywhere Bodyweight Exercises

Your gym might be closed, but bodyweight exercises can be done anywhere and are some of the best exercises to keep you fit and healthy.

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Thank You for being Here for Good in Extraordinary Times.

We appreciate the outpouring of support from our friends, businesses, civic groups and organizations in the community. 

To learn more about making a gift to the Emergency Fund or donating supplies, please click below. 

Learn More / Donate

Another way to help


Sarah Fawcett-Lee, Virtua’s Chief Philanthropy Officer, explains our Coronavirus Emergency Fund, established to help support the important work we’re doing to meet the growing needs of our community.
coronavirus