Contact Us

Contact Information - Virtua

We want to hear from you

Thank you for your interest in Virtua. Please contact us with your comments.

For immediate answers, check our billing FAQ or our Charity Assistance Program for the uninsured.

For employment opportunities, visit our Careers section or e-mail your resume to employment@virtua.org.

Phone Numbers

Virtua's Access Center 888-847-8823 (888-VIRTUA-3) is open:

  • Monday - Friday
    8 am to 7 pm

  • Saturday
  • 9 am to 5 pm

After hours, please leave a message.

Click on the hospital below for additional phone numbers, including patient information.


Join Our Online Feedback Community

Join voice.activated, Virtua’s online feedback community today. By sharing your experiences and opinions with us, you can help us focus on what really matters to you, from the way we craft our messages to the manner in which we design programs and provide services. When you receive email invitations to complete surveys, you can choose to take or skip the survey, and can unsubscribe at any point. Your information will remain confidential. Learn more about our online feedback community and how to your voice can be heard.

 

E-Mail Addresses

Forward technical questions regarding this site directly to the webmaster.

For questions about Virtua's services, please e-mail info@virtua.org. Note: This e-mail should not be used for emergency medical questions or concerns. E-mails sent Monday through Friday during business hours should receive a response in approximately 24 hours. E-mails sent Saturday and Sunday should receive a response the next business day.


Corporate Office Main Mailing Address

Virtua
303 Lippincott Drive, Fourth Floor
Marlton, NJ 08053

For questions regarding the website, send to Marketing Department.

Funding for www.virtua.org is provided solely by Virtua, a not-for-profit 501(c) organization. Unless otherwise noted, Virtua can be considered the author of the content on this site. All medical information is reviewed by an appropriate physician. All content is approved by the Director of Digital Marketing prior to posting.


Corporate Compliance Program

Virtua's Corporate Compliance Program provides reasonable assurance that Virtua conducts business activity in full compliance with all federal, state and local laws and regulations. The Corporate Compliance Program has been established to ensure that each employee has a clear understanding of his or her responsibility and acts accordingly. To reach the Employee Hotline, call 1-800-268-0502.

Virtua
Compliance Officer
20 W. Stow Road, Suite 8
Marlton, NJ 08053

Contact Us FAQs

How can I obtain copies of hospital medical records?

Please call to request a consent form to release your records:

Virtua Berlin Emergency Department: (856) 322-3400
Virtua Camden Emergency Department: (856) 246-3400
Virtua Marlton: (856) 355-6400
Virtua Memorial: (609) 914-7014
Virtua Our Lady of Lourdes: 856-757-3557
Virtua Voorhees: 856-247-3000
Virtua Willingboro: 609-835-3075

 

How can I talk to a patient in the hospital?
Call the appropriate patient number:

Virtua Marlton: (856) 355-6000
Virtua Memorial: (609) 914-6000
Virtua Our Lady of Lourdes: 856-757-3500
Virtua Voorhees: (856) 247-3000
Virtua Willingboro: 609-835-2900 (Option 4)

Who do I contact regarding a hospital bill?

Call the Patient Accounting Department at (856) 355-2000. They are open 9 am to 4 pm, Monday through Friday. Or write to: 2000 Crawford Place, Suite 100, Mount Laurel, NJ 08053. To learn more, check our billing frequently asked questions.

Who can I contact if I have an issue about my hospital stay?

Quality of care and patient safety are of utmost importance to us at Virtua Health. If you have a concern about a quality or safety issue and are currently receiving care, please contact Administration so that we may address the issue promptly. Dial 0 to be connected to Administration from within the building or 856-355-6000 from outside the facility and ask for the Patient Representative.


If you are no longer receiving care and would like to speak with the Patient Relations team about a recent experience, please consult the numbers below:

  • Virtua Marlton: 856-355-6556
  • Virtua Memorial: 609-267-0700 ext. 3254
  • Virtua Our Lady of Lourdes: 856-757-3755
  • Virtua Voorhees: 856-247-3555
  • Virtua Willingboro: 609-835-3711

Who do I contact if I need information on my baby's online hospital photo?

Visit the Online Nursery page for more information.

Who do I contact about the printed baby's hospital photos that I ordered?


All questions regarding printed photos should be directed to the photo vendor Hospital Baby Portraits by calling (800) 431-1868 or writing One Horton Avenue, Port Chester, NY, 10573.

How can I obtain a birth certificate?


Call or visit the appropriate municipal building:
Voorhees Township Vital Statistics 
620 Haddonfield Berlin Road 
(856) 429-4482

Burlington County Vital Statistics
23 Washington Street, Mt. Holly
(609) 267-0170