Contact Us

Contact Information - Virtua

We want to hear from you

Thank you for your interest in Virtua. Please contact us with your comments.

For immediate answers, check our billing FAQ or our Charity Assistance Program for the uninsured.

For employment opportunities, visit our Careers section or e-mail your resume to employment@virtua.org.

Phone Numbers

Virtua's Access Center 888-847-8823 (888-VIRTUA-3) is open:

  • Monday - Friday: 8 am to 7 pm
  • Saturday & Sunday: 9 am to 5 pm

After hours, please leave a message.

Click on the hospital below for additional phone numbers, including patient information.

E-Mail Addresses

Forward technical questions regarding this site directly to the webmaster.

For questions about Virtua's services, please e-mail info@virtua.org. Note: This e-mail should not be used for emergency medical questions or concerns. E-mails sent Monday through Friday during business hours should receive a response in approximately 24 hours. E-mails sent Saturday and Sunday should receive a response the next business day.

Corporate Office Main Mailing Address

Virtua
303 Lippincott Drive, Fourth Floor
Marlton, NJ 08053

For questions regarding the website, send to Marketing Department.

Funding for www.virtua.org is provided solely by Virtua, a not-for-profit 501(c) organization. Unless otherwise noted, Virtua can be considered the author of the content on this site. All medical information is reviewed by an appropriate physician. All content is approved by the Director of Digital Marketing prior to posting.

For issues related to a hospital stay:

Quality of care and patient safety are of utmost importance to us at Virtua Health. If you have a concern about a quality or safety issue within one of our acute care (hospital) locations, please contact the appropriate Patient Representative at the number below:

  • Virtua Berlin Emergency Department - 856-322-3434
  • Virtua Camden Emergency Department - 856-246-3581
  • Virtua Marlton: 856-355-6555
  • Virtua Mount Holly: 609-914-6555 ext. 46555
  • Virtua Our Lady of Lourdes: 856-886-6302 
  • Virtua Voorhees: 856-247-3555
  • Virtua Willingboro: 609-444-0628

For issues related to your Virtua Medical Group (VMG) office visit:

Virtua Medical Group (VMG) is a network of medical and surgical physicians exclusively affiliated with Virtua that are located throughout the region, from primary care to complex medical and surgical specialties. VMG physicians follow Virtua's rigorous standards. If we fall short in any way, we want to hear from you. Contact us via email at VMGQuality@virtua.org or call us at 856-355-0340. 

Corporate Compliance Program

Virtua's Corporate Compliance Program provides reasonable assurance that Virtua conducts business activity in full compliance with all federal, state and local laws and regulations. The Corporate Compliance Program has been established to ensure that each employee has a clear understanding of his or her responsibility and acts accordingly. To reach the Employee Hotline, call 1-800-268-0502.
Virtua
Compliance Officer
20 W. Stow Road, Suite 8
Marlton, NJ 08053

Contact Us FAQs

How can I obtain copies of hospital medical records?

Please call to request a consent form to release your records:

  • Virtua Berlin Emergency Department: 856-355-6400
  • Virtua Camden Emergency Department: 856-355-6400 or 856 246-3575
  • Virtua Marlton: 856-355-6400
  • Virtua Memorial: 609-914-7014
  • Virtua Our Lady of Lourdes: 856-886-6073
  • Virtua Voorhees: 856-247-3400
  • Virtua Willingboro: 609-444-0459

 

How can I talk to a patient in the hospital?


Call the appropriate patient number:
  • Virtua Marlton: (856) 355-6000
  • Virtua Memorial: (609) 914-6000
  • Virtua Our Lady of Lourdes: 856-757-3500
  • Virtua Voorhees: (856) 247-3000
  • Virtua Willingboro: 609-835-2900 (Option 4)

Who do I contact regarding a hospital bill?

Call the Patient Accounting Department at (856) 355-2000. They are open 9 am to 4 pm, Monday through Friday. Or write to: 2000 Crawford Place, Suite 100, Mount Laurel, NJ 08053. To learn more, check our billing frequently asked questions.

Who can I contact if I have an issue about my hospital stay?

Quality of care and patient safety are of utmost importance to us at Virtua Health. If you have a concern about a quality or safety issue within one of our acute care (hospital) locations, please contact the appropriate Patient Representative at the number below:

  • Virtua Berlin Emergency Department - 856-322-3434
  • Virtua Camden Emergency Department - 856-246-3581
  • Virtua Marlton: 856-355-6555
  • Virtua Mount Holly: 609-914-6555 ext. 46555
  • Virtua Our Lady of Lourdes: 856-886-6302 
  • Virtua Voorhees: 856-247-3555
  • Virtua Willingboro: 609-444-0628

Who can I contact for issues related to a Virtua Medical Group (VMG) office visit?
Virtua Medical Group (VMG) is a network of medical and surgical physicians exclusively affiliated with Virtua that are located throughout the region, from primary care to complex medical and surgical specialties. VMG physicians follow Virtua's rigorous standards. If we fall short in any way, we want to hear from you. Contact us via email at VMGQuality@virtua.org or call us at 856-355-0340. 

 

Who do I contact if I need information on my baby's online hospital photo?

Visit the Online Nursery page for more information.

Who do I contact about the printed baby's hospital photos that I ordered?


All questions regarding printed photos should be directed to the photo vendor Hospital Baby Portraits by calling (800) 431-1868 or writing One Horton Avenue, Port Chester, NY, 10573.

How can I obtain a birth certificate?


Call or visit the appropriate municipal building:
Voorhees Township Vital Statistics 
620 Haddonfield Berlin Road 
(856) 429-4482

Burlington County Vital Statistics
23 Washington Street, Mt. Holly
(609) 267-0170