Virtua eVisits Privacy Statement

Last updated: October, 2016

Thank you for visiting the Virtua eVisits Telehealth System (“Virtua eVisits System”) and reviewing our privacy policy. Here is how we handle information about your visit to Virtua eVisits System:

Information Collected and Stored Automatically

Registration
When you register to use the Virtua eVisits System we will automatically gather and store certain personally identifying information about your visit, such as your name, email, date of birth, your user name and your password.  

Program Download
When you download the Virtua eVisits System, we will collect information about the type of computer or mobile device that you are using and the date that you downloaded this program. We may also use session cookies (which expire when you close your session) or persistent cookies (which will remain on your device and make the Virtua eVisits System site easier to use, such as by allowing us to identify bugs and fix them).

Your Visit
When you log on for your Virtua eVisits System appointment, we will automatically gather and store information about the time that you log on, the length of your appointment, and the time that you sign off. We do not automatically collect or store any information regarding the content of your visit or record your session.  

Third Parties
We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third parties, and you expressly agree that we shall not be liable for, directly or indirectly, for any damage or loss caused by or allegedly caused by your use of any such third party vendor or site.  

Use of Automatically Gathered Information

We use the information we automatically gather to set up your Virtua eVisits System appointment and to contact you for care management services such as email, customer surveys and patient surveys. We may also de-identify this information to use for aggregate statistical purposes to improve the Virtua eVisits System, such as to determine peak hours of use or other statistics related to the use of Virtua eVisits System. If you are a customer, we may also use the information we collect about you to provide you with marketing information regarding other services and products. If you are a customer and wish to opt out of these marketing services, please email us at info@virtua.org.

Children's Privacy

At this time Virtua eVisits System is not available for appointments with individuals under the age of 18. In the event that an appointment is made for an individual under the age of 18 you must notify us before the appointment and reschedule the appointment to an in-office visit. We do not knowingly collect any information about individuals under the age of 18 or allow individuals under the age of 18 to create accounts.  

Additional Information about Patient Privacy

If you are a patient, your appointment using the Virtua eVisits System is governed by same rights of privacy and confidentiality from Virtua as you would have in any in person visit with one of our practitioners, as more fully described in Virtua’s Joint Notice of Privacy Practices. However, you alone are responsible for your personal privacy, such as making sure that you schedule your appointment when you can be in a private area. If you use the Virtua eVisits System in an area that is not private, such as in a public area or in a manner where other parties can hear or see what is being said or done, you alone are responsible for any disclosures of your private information that may take place as a result of your use in the Virtua eVisits System in a public area.  

If you have questions about privacy at this site please contact info@virtua.org.