Health Information Exchange

If you are like most people, your health care involves a variety of providers and sites such as:

  • Doctors
  • Nurses
  • Hospitals
  • Specialists
  • Clinical laboratories
  • Pharmacies
  • And others

A Health Information Exchange (HIE) allows your hospitals, doctors and other health care providers to electronically share your personal health information (PHI) with each other in a secure, timely manner.  This health information could include reports about your illnesses, injuries, allergies, medicines, and test results.  Virtua Health currently participates in the Camden Health Information Exchange, which is operated by the Camden Coalition of Healthcare Providers.

Frequently asked questions

How will my informaiton be used?

PHI obtained through a HIE will be used in the same way it is currently used; for treatment, payment and operations reasons only. Policies that follow federal and state law limit how your information can be used or disclosed through a HIE. The HIPAA Notice of Privacy Practices from your health care provider explains in detail how and why your information is used.

How Does the HIE Work?

In order for electronic personal health information (EPHI) to be obtained by your provider (e.g., your X-Ray results electronically sent back from Radiology to the physician who ordered them), all EPHI is stored in, and may pass through, a secure server. When participating in a HIE, only authorized individuals will have access to the EPHI stored in that server..

Who Can Access My Records?

Only authorized individuals and their associated staff who are specifically given rights to a HIE can access your records.

What about my confidentiality?

Virtua takes your privacy very seriously. Virtua has safeguards to ensure as best as possible that sensitive information is accessed appropriately and accordance with all applicable laws.

How does Virtua's participation in a HIE help me?

Technology has changed the way we shop, bank, work, and communicate. Now, it's changing the way health care is provided. With paper medical records, it can be challenging for your doctors to work together to coordinate your care. Through participating with an HIE, providers involved in your medical care can share information about your overall health, including history of illnesses or injuries (like diabetes or a broken bone), allergies, test results (like x-rays and blood tests) and lists of medicines.

If you see multiple doctors who participate with an HIE, they may see a more complete picture of your health, make more informed treatment decisions and coordinate care more efficiently.

Can I Access My Own Medical Records?

Your records are only available to health care providers participating with an HIE, for instance, the doctor who is treating you. If you want copies of your medical records, you should contact your health providers directly.


Visit the Medical Records page to find out how to request your medical records from Virtua.

How Do I Sign Up?

Each HIE has its own procedures for signing up and opting out. For information on how to opt-out of the Camden Health Information Exchange go to https://www.camdenhealth.org/health-information-exchange/ and complete the HIE Opt Out Form.

Once you submit this form, your information will not be accessible to providers at Virtua, even in the case of an emergency, and your providers will need to share your information with each other in the same way they have in the past, such as by telephone, fax, or mail.

I Still Have Questions. Who Do I contact?

If you have additional questions about the Camden HIE, please contact the Camden Coalition of Healthcare Providers at chie@camdenhealth.org or call 856-365-9510 extension 3020.