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Medical Records

How Do I Request My Medical Records from Virtua?

Virtua Health offers several ways to obtain your medical records. 

1. MyChart - Your Personal Health Information Online

The easiest and most convenient way to access your medical records (for records from October 2017 to present) is via MyChart, a free, secure online tool that enables you to access your medical information at home or on the go and communicate with your health care team. Visit MyChart for more information on how to sign up or log in. 
 
Please note that if you need access to your medical records from prior to October 2017, MyChart will direct you back to this webpage to request your medical records via one of the methods below.

2. Other ways to request your medical records:

For Hospital Records: Mail or fax your specific request (providing a date or an approximate date of your appointment, procedure, or hospital stay), along with a completed Release of Patient Information (Spanish Version) form to the appropriate Health Information Management Department (Medical Records) from which you need your records. 

Should you have questions, please call the Health Information Management Department at the appropriate facility listed below. (Please note, we cannot accept requests for Medical Records by phone.)

  • Virtua Emergency Department – Berlin
    (Request by fax only; no mail)
    Fax: 856-355-6601
    Questions: 856-355-6400

  • Virtua Emergency Department – Camden
    (Request by fax only; no mail)
    Fax: 856-355-6601
    Questions: 856-355-6400 or 856-246-3575

  • Virtua Marlton Hospital
    90 Brick Road, Marlton, NJ 08053
    Fax: 856-355-6601
    Questions: 856-355-6400

  • Virtua Mount Holly Hospital
    175 Madison Ave, Mt. Holly, NJ 08060
    Fax: 609-914-6405
    Questions: 609-914-7014

  • Virtua Our Lady of Lourdes Hospital
    1600 Haddon Avenue, Camden, NJ 08103
    Fax: 856-886-6083
    Questions: 856-886-6073

  • Virtua Voorhees Hospital
    100 Bowman Drive, Voorhees, NJ, 08043
    Fax: 856-247-3758
    Questions: 856-247-3400

  • Virtua Willingboro Hospital
    218A Sunset Road, Willingboro, NJ, 08046
    Fax: 609-444-0462
    Questions: 609-444-0459

For Virtua Medical Group (VMG) Records: If you are a patient of a VMG practice and want to receive a paper copy of your records, complete the VMG Release of Information Form and forward it directly to the VMG practice. For mailing and fax options, click to locate information for the specific practice you seek.

3. In-person requests:

Present your request, authorization, and government-issued photo identification to the Health Information Management Department (Medical Records) at one of the above-listed addresses.

Hours of operation are Monday through Friday, between 8:30 am and 5 pm (excluding holidays).