Visitor Information

Updated Visitation Policy - Effective 5.4.22

Open visitation has returned to Virtua hospitals as of May 4, 2022. Visiting hours are 24/7. Restrictions may be enacted when flu and/or respiratory activity is high in the community.

Department-specific exceptions may exist (see below). All visitors must cooperate with all safety protocols, including mask-wearing at all times. Virtua strongly encourages all visitors be fully vaccinated for COVID-19, including a booster shot.

Department-Specific Requirements:


Pediatrics
One or both parents/guardians can visit/remain with a patient who is a minor at any time. Other designated support persons may visit until 8 p.m. each day.

Labor and Delivery
Up to three specifically identified support persons can accompany a laboring patient. A doula is considered part of the care team and is not included in the visitor capacity limit.

Neonatal Intensive Care Unit or Special Care Nursery
Up to two parents/guardians have unlimited visitation; identified support persons may visit any time so long as a parent/guardian is present and there are no more than three people at the baby's bedside. Children under 18 years old are not permitted.
 
Behavioral Health Units (Virtua Mount Holly and Virtua Willingboro hospitals)
One designated visitor per patient can visit by appointment only from 6 p.m. to 7 p.m.

Hospital Patients in Isolation
Visitation is not permitted for patients who in quarantine isolation, which may include patents who are positive for COVID-19 or under investigation for COVID-19. Exceptions are granted for patients with disabilities upon request. 

Requirements of All Visitors:
  • All visitors must comply with all reasonable requirements imposed by the hospital or facility to minimize the potential spread of infection. Visitors who show signs of illness - even mild sickness, such as coughing and/or cold-like symptoms - will be required to leave.

  • The visitor must report to designated entrance area as instructed by administrator/designee.

  • Visitor must arrive wearing a face mask. If that mask is a cloth mask, an ear loop face mask will be provided. If the ear loop mask does not fit snugly against the face, the visitor must place the cloth mask over the ear loop mask. Virtua can supply ear loop masks. KN95 masks are acceptable.

  • Face masks must be worn throughout the visitation and until exiting the facility. If a visitor refuses to wear a face mask, they will be asked to leave the facility.

  • Upon arrival, a visitor must participate in a safety screening. Administration reserves the right to deny entry to any visitor based on the outcome/answers of the screening process.

  • Visitor will apply hand sanitizer (gel) at time of entry and will be instructed to wash hands often and limit touching surfaces in patient care areas.

  • Visitor will receive visitor pass that signifies permission to visit. This must be visible at all times

  • The patient who has a visitor must also wear an ear loop mask (if medically able) while the visitor is in the room.

  • Administration may require the visitor to step outside of patient rooms under certain circumstances. For instance, visitors may not be present in patient rooms during aerosol-generating procedures or collection of respiratory specimens. Visitors will be directed to hospital designated waiting area or common space. 

For more information, including contact information and driving directions, visit our Locations page.

Community Classes and Events
Virtua Health offers seminars, support groups, and continuing education for health care professionals online. To see the schedule of upcoming events, please visit https://www.virtua.org/ClassesEvents, choose a topic, and click the search button. If you have questions or need assistance, please call 888-847-8823. You can find the latest information on the virus here.

Smoke Free Campus
Virtua became one of the first hospital systems in New Jersey to transform itself into a totally tobacco-free environment.