Visitor Information

Updated Visitation Policy - Effective 8.03.21


For the health and safety of our patients and their families, as well as our staff and the communities we serve, general visitation is currently limited to one visitor for each patient. Virtua requests patients and guests limit their visits to two hours or less. Children under the age of 18 are not permitted to visit. 

Visitors must sanitize hands, participate in a temperature check, and complete a screening tool for COVID-19 symptoms upon arrival at our facilities. Facemasks are also still required for all visitors. Anyone coughing or showing other signs of illness - even mild sickness - will be kindly asked to leave and visit remotely

General visiting hours are 8 a.m. to 8 p.m. at all Virtua hospitals.

Exceptions and additional limitations may vary and will be determined on a case-by-case basis. Department specific exceptions to the visitor guidelines include:

  • Pediatrics
    o Two parents/guardians (or parent and identified support person) can visit at any time.
  • Surgery or Medical Procedure
    o When possible, one support person may accompany the patient into the facility.
    o Visitors may wait for the patient in the hospital or facility designated waiting area (subject to physical space availability) while the patient is having his/her procedure; or will be directed to wait in their vehicles. In some cases, a pass code is utilized so that the visitor can call in for patient updates and information.
  • Patient Discharge
    o One visitor may enter the facility upon a patient’s discharge to receive discharge instructions and caregiver education. Please coordinate with the patient’s care team.  
  • Patients with Disabilities
    o Patients with disabilities, such as sensory impairment or developmental/cognitive disability, may have one to two visitors at any time.

  • Labor and Delivery
    o Only one support can accompany a laboring patient; that individual must remain on the unit.
    o A doula is considered part of the care team. 
  • High-Risk Obstetrics
    o For post-partum readmissions of breast feeding mothers, the newborn may visit with a support person, but the baby must remain with the support person at all times. 
    o The family may identify only one additional support person whose name will be noted and can visit whenever the main support is not there. 
  • Mother/Baby Units
    o One identified primary support person has unrestricted visiting; an additional person may visit when the primary support person is not there.
  • Neonatal Intensive Care Unit or Special Care Nursery
    o Parents (or mother and identified support person) may visit anytime 24/7.
  • Emergency Department
    o One visitor is permitted to be with the patient in the treatment area (regardless of time of day). Due to the changing needs of the emergency department and to preserve social distancing and privacy, visitation may be modified at any time by the emergency department staff.
  • Hospital Patients in Isolation
    o Visitation is not permitted for patients who are positive for COVID-19 or under investigation for COVID-19.  

For safety, visitors are asked not to eat/drink in the cafeteria area. 

Visitors are not permitted at Virtua Medical Group offices and outpatient departments unless special exception has been granted. 

For more information, including contact information and driving directions, visit our Locations page.

Community Classes and Events
Virtua Health offers seminars, support groups, and continuing education for health care professionals online. To see the schedule of upcoming events, please visit https://www.virtua.org/ClassesEvents, choose a topic, and click the search button. If you have questions or need assistance, please call 888-847-8823. You can find the latest information on the virus here.

Smoke Free Campus
Virtua became one of the first hospital systems in New Jersey to transform itself into a totally tobacco-free environment.