Visitor Information

Updated Visitation Policy - Effective 2.16.21


For the health and safety of our patients and their families, as well as our staff and the communities we serve, general visitation is currently limited to one visitor for each patient, and it must be the same visitor throughout the patient’s stay. That visitor’s name will be documented in the patient’s record and only that visitor can visit for the entire time of admission. In some cases, a second approved visitor will be documented and permitted to visit.

Visitors should limit visitation to a maximum of 2 hours and must stay in the patient’s room; public spaces (such as cafeterias and gift shops) are not open to visitors at this time. Children under the age of 18 are not permitted to visit. 

Visitors must sanitize hands and complete a screening tool for COVID-19 symptoms upon arrival at our facilities; please review the complete list of visitor requirements. Anyone coughing or showing other signs of illness will be kindly asked to leave and visit remotely

General visiting hours are 11 a.m. to 7 p.m. at all Virtua hospitals.

Department-specific exceptions to the visitor guidelines include:

  • Pediatrics
    o Two parents/guardians can visit pediatric patients 24/7.
  • Surgery or Medical Procedure
    o When possible, one visitor may accompany the patient into the facility. The visitor must depart when the patient is taken into the prep area. Please coordinate with the care team in advance.
  • Patient Discharge
    o One visitor may enter the facility upon a patient’s discharge to receive discharge instructions and caregiver education. Please coordinate with the patient’s care team.  
  • Patients with Disabilities
    o Patients with disabilities, such as sensory impairment or developmental/cognitive disability, may have one visitor at any time.

  • High-Risk Obstetrics
    o One support person may accompany patients admitted for induction of labor or scheduled C-section.
  • Labor and Delivery/Mother-Baby
    o One support person may accompany laboring woman; must be same person throughout hospital stay. A doula is considered part of the patient’s care team. 
  • Neonatal Intensive Care Unit or Special Care Nursery
    o Visiting hours are from 8 a.m. to 10 p.m. for two approved visitors (mother and designated support person/care partner).
  • Emergency Department
    o One visitor is permitted to be with the patient in the treatment area (regardless of time of day). Due to the changing needs of the emergency department and to preserve social distancing and privacy, visitation may be modified at any time by the emergency department staff.
  • Hospital Patients in Isolation
    o Visitation is not permitted for patients who are positive for COVID-19 or under investigation for COVID-19. 

Hospital cafeterias, coffee shops, and gift shops are not available to visitors.

Visitors are not permitted at Virtua Medical Group offices and outpatient departments.

For more information, including contact information and driving directions, visit our Locations page.

Flower Delivery Policy
In order to reduce the risk of exposure, and in an effort to minimize the amount of people entering our facilities, Virtua facilities are no longer accepting deliveries of flowers, gift baskets, or the like. We ask that you please send these thoughtful deliveries directly to the homes of your loved ones during this unprecedented time. We appreciate your understanding.

Community Classes and Events
The health and well-being of our community is Virtua’s top priority, so we are following guidelines from the Centers for Disease Control and Prevention to help slow the spread of COVID-19. While we are not currently offering in-person classes or events, we are offering seminars, support groups, and continuing education for health care professionals online. To see the schedule of upcoming events, please visit https://www.virtua.org/ClassesEvents, choose a topic, and click the search button. If you have questions or need assistance, please call 888-847-8823. You can find the latest information on the virus here.

Smoke Free Campus
Virtua became one of the first hospital systems in New Jersey to transform itself into a totally tobacco-free environment.