Patients and Visitors

coronavirus-update-roundTo Our Patients and Guests


We know it's a difficult time to be in the hospital, or to have a loved one in the hospital. For the safety of our patients, visitors, and staff, please be advised of necessary changes in our policies during this challenging time.

Current Hospital and Facility Policies

Visitor Information

Updated Visitation Policy - Effective 5.4.22

Open visitation has returned to Virtua hospitals as of May 4, 2022. Visiting hours are 24/7. Restrictions may be enacted when flu and/or respiratory activity is high in the community. Department-specific exceptions may exist; please review our Visitor Information page for complete guidelines.

Patient Appointments

Our medical practices are providing you with safe care 


It’s important that you stay connected with your care. At Virtua, we encourage you to maintain your regular appointments and seek care for any new or developing needs. Because of the COVID-19 pandemic, your care experience may be a little different from before. For instance, you will be asked to wear a mask the entire time you are in our facility. You may also see that waiting areas have been reconfigured to allow for social distancing. When you make an appointment, please pay close attention to the safety measures provided to you by the care team and Virtua navigators.   


To schedule an appointment, check out our new chat link to the Virtua Access Center, offering live support to schedule appointments and answer questions by chatting online with one of our navigators. Navigators are available seven days a week for chats, between 8 a.m. and 11 p.m. on weekdays and 8 a.m. until 8 p.m. on weekends. Or call 888-847-8823. Thank you for the privilege of providing your care as we remain here for good.

Urgent Care and Elective Procedures

Urgent Care Updates


  • Virtua Health Urgent Care Centers offer coronavirus consultations, which are a full patient visit, and if warranted, coronavirus testing may be offered at the conclusion of a consult. Walk-in testing is not available at our Urgent Care Centers at this time.
  • Click here for other testing information.
  • If you believe you have had exposure to COVID-19 through contact or travel, or you are experiencing symptoms, call 888-847-8823.

Elective Surgery and Procedure Updates

Virtua is scheduling elective surgery procedures at this time. Please visit our elective surgeries page for more information.

Classes and Events

Virtua Health has transformed its in-person classes and events into engaging online experiences. Please see the link below to view our online support groups and classes.