COVID-19: Virtua Health continues to prioritize your safety. For information about services, testing, visiting, and vaccination, click here.
Vaccinations for our community are officially available at the Burlington County COVID-19 Vaccine Mega-Site located at the Moorestown Mall. In collaboration with the state of New Jersey, we'll be delivering vaccinations in a phased approach. For questions on eligibility, the application process, and what you can expect from your vaccination experience, check out some answers to some frequently asked questions below.
To become notified when vaccine appointments are available, please click here. If you need to cancel your vaccine appointment for any reason, please click here. This allows us to reassign your appointment to another member of the community.
Check out a quick video walk through of the Burlington County COVID-19 Vaccine Mega-Site. From checking in to what you can expect from your vaccination experience, our goal is to make this process easy and seamless.
For individuals with special needs, please see our helpful vaccine appointment tips, and learn about the sensory rooms at the Vaccine Mega-site.
From start to finish, having MyChart will simplify your vaccination experience. To discover the benefits of MyChart and learn how to sign up, please watch this brief video.
Who is eligible to be vaccinated at this time?
The Burlington County COVID-19 Vaccine Mega-Site is a state-run facility operating under the State of New Jersey’s phased approach to vaccine rollout. At present, vaccines are only available to individuals who meet the criteria set forth by the State of New Jersey. Read those criteria here.
When will vaccines be more widely available?
The Department of Health has a COVID-19 Vaccination webpage that includes FAQs, the COVID-19 Vaccination Plan, and a new "Vax Matters" newsletter with information about the vaccine and vaccine distribution. You can also sign up for the NJ Vaccine Scheduling System to receive updates and alerts throughout the vaccine rollout.
Is the mega-site only available to Burlington County residents?
No. In fact, the location of the mega-site was selected, in part, for its proximity to Camden County. The site will serve South Jersey, but remember: vaccines are available by appointment only.
Are walk-up vaccinations available?
No. Due to critical logistics and limited vaccine availability, the mega-site operates by appointment only. Please do not visit the mega-site if you do not have an appointment.
What is the cost for being vaccinated?
There will be no charges or co-pays to vaccine recipients. As authorized, insurance providers will be billed for vaccine administration. For those without insurance, vaccination is free of charge.
How do I schedule a vaccine appointment?
Please complete the form here to sign up for our database. (You can sign up even if you have already registered with/for other vaccine databases in the region).
When scheduling an appointment, I received an error notice telling me to “please select another appointment time and try again.” Why is that?
Given the high demand for vaccine appointments, it is common for many people to attempt to book the same appointment simultaneously. If the appointment becomes filled, you will receive an error notice and need to select a new date and time. For security, you will also need to re-enter your social security number. We apologize for any frustration you experience.
Can I schedule appointments for other people?
One person can schedule appointments for multiple eligible people; however, you can only schedule appointments for one person at a time. Unlike concert or airline tickets, for example, you cannot schedule for multiple people simultaneously.
Also, someone scheduling on behalf of another person must enter that person's personal information and not his/her own. For instance, a wife could schedule an appointment for her husband, but she must enter his information into the registration form.
Understandably, many people would like an appointment that is either at the same time or close to that of a loved one. This may be achievable if the appointments are scheduled back-to-back within a short amount of time; however, we cannot guarantee matching appointment times.
Should I schedule two appointments, one for my first dose and one for my second?
Not right away. You should only schedule one appointment in advance. The date of a second-dose appointment will depend upon which version of the vaccine you receive at the first appointment. (For instance, the Pfizer vaccine is administered 21 days apart; the Moderna vaccine is administered 28 days apart.) When you attend your first appointment, the onsite staff will assist you in scheduling/confirming the date and time of your second visit.
Do I need to register for Virtua's appointment database if I am registered on the State's website or elsewhere?
Yes. Virtua’s appointment-scheduling system is separate from the State’s database and other vaccine-distribution locations in the region. To receive updates and information about the Burlington County Mega-Site, please sign up using the form above.
You will receive an alert by text or email when new open appointments are added to the schedule (and you meet the state’s eligibility requirements). Do not become alarmed if you do not receive an alert instantly upon signing up. At present, vaccine supplies are limited and therefore so are appointments.
Can I schedule an appointment in-person at the mega-site?
No. The Burlington County Mega-Site is not set up for appointment scheduling. Signing up for the database above is the only way to schedule a vaccine appointment at this time.
Is there a standby list in the event of cancellations and no-shows?
Yes. When people register to receive alerts using the form above, they are asked if they live within 15 minutes of the Moorestown Mall and would be interested in consideration for a standby list. Individuals on that list may receive phone calls or emails inviting them to claim last-minute appointments should they become available. The standby list is only available to individuals who meet the state’s eligibility criteria.
Can I cancel my vaccine appointment?
You can! If you need to cancel your vaccine appointment for any reason at all, please click here. This will allow us to reassign your appointment to someone else in our community.
Where is the Burlington County COVID-19 Vaccine Mega-Site?
The mega-site is located at the Moorestown Mall in a former department store. Onsite signage will guide you to the correct location and ample parking is available. Additional details will be provided with your vaccine appointment confirmation. Remember, the mega-site is by-appointment-only and is unable to accommodate walk-ups.
Will I get to choose what version of the vaccine I receive?
No. The State of New Jersey oversees the complicated process of vaccine distribution throughout the state. The Mega-Site operations team does not select what version of the vaccine it receives (i.e., Pfizer, Moderna). Therefore, vaccine recipients will not get to make a selection. (Vaccination itself is optional, of course.)
Am I required to receive two-doses of the vaccine?
The answer depends on what version of the vaccine you receive. The vaccine administered at the mega-site is based upon what is available at the national and state level. Signage and staff will inform guests of the vaccine they will receive upon arrival.
If guests are to receive the Pfizer or Moderna vaccines, they will receive a second-dose appointment exactly 21 days (for Pfizer) or 28 days (Moderna) after the first. It is imperative that you attend your second appointment at the designated date and time. Given the complexity of the mega-site's operations, we cannot alter your second appointment, so please make this your priority.
Individuals, who may receive the Johnson & Johnson vaccine, will not require a second vaccination.
What do those with special needs, or their caregivers, need to be aware of during their appointments?
Virtua and its partners want to ensure they have a positive experience. Please see our helpful vaccine appointment tips and learn about the sensory rooms at the Vaccine Mega-site.
How long will my vaccine appointment last?
The duration of your appointment will depend, in part, on the volume of patients. The Mega-Site organizers will make every effort to keep the process moving quickly. Please do your part by being on time to your appointment and having identification ready. Remember: everyone who receives a vaccine – for both first-dose and second-dose appointments – will need to remain at the Mega-Site for observation for at least 15 minutes. Please plan your day accordingly.
Do I still need to wear a mask and practice social distancing after receiving the COVID-19 vaccine?
Yes. Receiving the COVID-19 vaccine should not alter your safety behaviors. Please continue to practice social distancing, frequently wash your hands, and wear a mask whenever interacting with those outside your household.
When can I consider myself immune?
The currently available vaccines offer immunity beginning seven to 14 days after the second dose. That said, you should continue to wear a mask and practice social distancing after being vaccinated.
What should I do if I feel ill after receiving the vaccine?
Everyone should monitor his or her health after receiving the COVID-19 vaccine. Common reactions include pain where you received the shot, as well as fever, chills, tiredness, and/or headache. Medical experts believe this is an indication the vaccine is working, and most symptoms are resolved within 24 to 48 hours.
If you experience a medical emergency, call 911; do not delay medical intervention. If you have concerns about your symptoms, call your care provider.
What should I do if I acquire COVID-19 in between my vaccine appointments?
Vaccination of people with a known, current COVID-19 infection should be deferred at minimum until the person has recovered from the acute illness (if the person had symptoms) and criteria have been met for them to discontinue isolation.
Someone with COVID-19 that developed after the first dose of vaccine may receive the second dose, but that person must take all necessary precautions to ensure he or she does not put others at risk. This means that a second dose can only occur if…
• At least 10 days have passed since the onset of symptoms and/or a positive test result, AND
• At least 24 hours have passed since resolution of fever without the use of fever-reducing medications, AND
• All other symptoms have improved.
Should you find yourself in this position and are unsure whether to move forward or delay your second-dose appointment, consider consulting with your primary care provider to arrive at a decision that feels right to you.