Urgent Care

Convenient Care with Confidence

We understand that getting medical care safely is a greater concern than ever for patients in the time of COVID-19. Throughout Virtua, our first priority is the well-being of all patients, visitors, and staff, and we’re taking every possible measure to minimize the risk of exposure.

Special precautions at our Virtua Urgent Care centers allow us to safely provide high-quality care for minor illness and injuries. So, patients can feel more confident getting the care they need without delay.

Urgent Care Telemedicine Visits

Virtua now offers Urgent Care - Telemedicine Visits. Click to learn more.

Urgent Care - Telemedicine

How we're providing safe care in our Urgent Care centers

Social Distancing on Site

In all areas of life, we’ve been social distancing for some time, and we know that it’s worked to reduce the number of COVID-19 cases in the region. We continue to carefully social-distance in our centers to protect our staff and visitors.

Our waiting area seating is now arranged with at least 6 feet between seats.
We’re reducing the overall number of people allowed in our centers at one time. Therefore, after check-in, patients may be asked to wait in their cars until their turn to be seen.
Plexiglass barriers at our check-in desks provide added protection for patients and staff.

Urgent Care Visitor Policy

Under normal circumstances, we welcome guests who may be accompanying our patients. However, to help with social distancing, we’re limiting friends/family of patients for the safety of all.

Adult patients (age 18+) must enter our centers alone (special circumstances may apply).
Pediatric patients (up to age 18) may be accompanied by one adult parent or guardian.
All other companions will be asked to wait in the car.

Facemasks for All

Masks help stop the spread of germs, so we’re making sure everyone is protected.

We require all individuals to wear facemasks while in our facilities and offices. We will provide a mask to those who need one.

Enhanced Sanitizing and Cleaning Procedures

Our enhanced cleaning with hospital-grade products helps stop the possibility of infection from surfaces.

We perform enhanced cleaning between all patient visits and all rooms are deep-cleaned daily.
Designated exam rooms for symptomatic patients are cleaned and aired based on CDC-guidelines.
We have reassigned team members to more frequently wipe down and disinfect high-touch services.
We have added additional sanitizing stations to create easy reminders and access to clean hand habits.

Special Guidance for Patients with COVID-19 Symptoms

COVID-19 symptoms include: cough, shortness of breath, fever, chills, muscle pain, sore throat, or new loss of taste or smell.

To ensure the safety of all patients and staff, any patient with possible COVID-19 symptoms must call from the parking lot before entering our urgent care centers.
Signs at our entrances remind patients with COVID-19-related symptoms to stay in the car and call from the parking lot. A clinician will explain the next steps to receive care.
All Virtua Urgent Care locations have designated rooms for patients who show signs of COVID-19-related symptoms.
Patients with symptoms that aren’t related to COVID-19 may enter our center for check-in.