Billing Information

This section will help you understand the pay bill process and answer some of the most frequently asked questions.

For questions about your bill, call the Virtua Patient Accounting Department at 856-355-2000.

The Process

Upon admission to the hospital, it is important that you bring a few things:

  • Health insurance (please bring your insurance card)
  • Any referrals needed for your stay (if your insurance requires it)
  • Photo ID (preferably a driver's license)
Virtua will bill your insurance company directly, but you should follow up with any additional payments, such as deductibles or co-pays. After your discharge, all co-pays and deductibles should be paid.

Virtua's billing professionals will help you along the way. If you need assistance, call 856-355-2000. Virtua also partners with HBCS to help answer any billing inquiries, particularly reduced fee assistance and charity care questions.

See the following pages for more billing information:

Deficit Reduction Act

Virtua complies with the Deficit Reduction Act of 2005 and has policies and procedures to detect and prevent fraud, and provides protections for those who report actual or suspected wrongdoings.