What to Expect
Your thoughts, insights, and opinions matter to us. And with this platform, you'll play a pivotal role in our decision-making process. Here's a glimpse into what you can expect by joining the community:
• Invites to short surveys about projects and services we have in the works.
• Participate in market research exercises to inform decisions.
• Receive updates about how your voice directly impacts initiatives.
Voice.Activated is entirely optional. Feel free to complete the surveys you want, or unsubscribe anytime. Throughout your participation, your information and feedback will be completely confidential.
At Virtua, we're passionate about listening to our community and serving South Jersey to the best of our ability. That mission is made possible through Voice.Activated.
Here are some quick examples of how this program has helped influence our services:
• We launched our new gastroenterology service, and you helped us name it "Virtua GI and Digestive Health" – talk about trusting your gut!
• With Care After COVID, our long-haul COVID recovery program, your input shaped the experience and service offerings.
• During the pandemic, your thoughts ensured we were sending out the most relevant information regarding vaccines, mask mandates, and safety measures.
• Your feedback on telehealth helped us design the services patients receive through Virtua Primary Care – Telehealth.
• Research around orthopedics has influenced our messaging and helped us understand how much consumers know about the subspecialties – like Sports Medicine – available to them at Virtua Orthopedics & Spine.